
How we work
The team at Air Force H&V stand behind our core principles and fundamentals for success.
Core Competencies
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INDUSTRY LEADERS
Deep practical understanding of the industry from a regulatory, manufacturing and installation perspective
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HIGHLY TRAINED
Highly trained project managers and skilled employees who get the job done right, first time, every time
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SOLUTION ORIENTED
Solution oriented with extensive industry experience to solve unexpected site challenges as they arise
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OPEN MINDED
Open minded and actively committed to learning ways of creating value for our clients
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PROBLEM RESOLUTION
Always focused on problem resolution and taking appropriate corrective actions versus blame allocation
Installation Fundamentals
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SAFETY
Provide a safe working environment for all employees
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QUALITY
Deliver product to agreed customer specifications and installation requirements
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PRODUCTIVITY
Staff and manage the project to optimize output within program requirements
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PROGRAM
Deliver when we say we will
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HOUSEKEEPING
Keep the site safe, clean and tidy
Customer Service Fundamentals
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ACCURACY
Spend adequate time early to really understand the specific needs of the client and site-specific issues
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RELIABILITY
Do what we say we are going to do and never miss a delivery date
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CUSTOMER CARE
Build great relationships based on trust, transparency and a collaborative Win -Win approach
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SERVICE CULTURE
Go the extra mile to deliver great projects to exceed the expectations of our clients
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TECHNICAL ASSISTANCE
Provide prompt, accurate and reliable technical information in a user-friendly language