How we work

The team at Air Force H&V stand behind our core principles and fundamentals for success.

Core Competencies

  • INDUSTRY LEADERS

    Deep practical understanding of the industry from a regulatory, manufacturing and installation perspective

  • HIGHLY TRAINED

    Highly trained project managers and skilled employees who get the job done right, first time, every time

  • SOLUTION ORIENTED

    Solution oriented with extensive industry experience to solve unexpected site challenges as they arise

  • OPEN MINDED

    Open minded and actively committed to learning ways of creating value for our clients

  • PROBLEM RESOLUTION

    Always focused on problem resolution and taking appropriate corrective actions versus blame allocation

Installation Fundamentals

  • SAFETY

    Provide a safe working environment for all employees

  • QUALITY

    Deliver product to agreed customer specifications and installation requirements

  • PRODUCTIVITY

    Staff and manage the project to optimize output within program requirements

  • PROGRAM

    Deliver when we say we will

  • HOUSEKEEPING

    Keep the site safe, clean and tidy

Customer Service Fundamentals

  • ACCURACY

    Spend adequate time early to really understand the specific needs of the client and site-specific issues

  • RELIABILITY

    Do what we say we are going to do and never miss a delivery date

  • CUSTOMER CARE

    Build great relationships based on trust, transparency and a collaborative Win -Win approach

  • SERVICE CULTURE

    Go the extra mile to deliver great projects to exceed the expectations of our clients

  • TECHNICAL ASSISTANCE

    Provide prompt, accurate and reliable technical information in a user-friendly language